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Preview the full program including all daily lessons for all Phone Skills Trainer modules. Plus receive a code for a 15% discount. Just complete the form below then click the "send" button. Your link to a full preview and a 30% discount coupon will be emailed to you.                   (* indicates required field)

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Phone Skills Trainer®  Modules

  • Essential Telephone Etiquette

  • Positive and Productive Language

  • Handling Complaints

  • Solving Problems

  • Energy and Stamina

  • Service-Oriented Attitude

  • Advanced Telephone Etiquette

  • Up-Servicing and Up-Selling

  • Telephone Prospecting (Cold Calling)

  • Consultative Telephone Selling

 

 

 

 
 

 

 
 

 

 

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