Resources
Resources
The resources below can help you address a wide variety of your training related needs. Just click on any of the links below for additional information.
3C's Telephone communication skills programme has been successful delivered through phone delivered training or phone training medium for contact centre staff. 3C phone training is a successful medium for contact centre training and customer service training.
Rely provides Medical transcription services with its facilities in India and therefore is a logical choice for medical professionals.
Cellular Accessories - Xtreme CellPhone & Accessories is a unique on-line provider of wireless products, specializing in quality cellular phone accessories. We also offer cellular phones to meet the consumer needs when looking for a new or refurbished cellular phone at a competitive price.
"There was not a lot of fluff. Just good practical tips and advice I could use right away. Within a few minutes after completing the first lesson, I was putting some of the new skills into practice. I have become a much better listener and I and much more effective at handling complaints."
The Phone Skills Trainer® library consists of 6 learning modules. Click on the links below for more details on each individual module.
Positive and Productive Language
Service-Oriented Attitude / Spirit of Service
For more information please request an information package
or email info@phoneskillstrainer.com